Privacy policy

BalansCo

BalansCo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, safeguard, and disclose information obtained through our website and related services (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

We may update this policy from time to time by posting revisions on this page. You should review this policy periodically to ensure you are comfortable with any changes.

INFORMATION WE COLLECT

We may collect the following types of information:

  • Personal identification information, such as your name

  • Contact information ( including email address and phone number)

  • Demographic information, such as postal code, preferences, and interests

  • Order, purchase, and transaction-related information

  • Information relevant to customer surveys, promotions, or offers

  • Technical information, such as IP address, browser type, and usage data

HOW WE USE YOUR INFORMATION

We collect and use your information to understand your needs and to provide you with better products and services, including for the following purposes:

  • Internal record keeping and account management

  • Processing transactions and fulfilling orders

  • Improving our products, services, and website functionality

  • Communicating with you regarding orders, updates, promotions, or offers

  • Conducting market research and customer satisfaction surveys

  • Ensuring security, fraud prevention, and compliance with legal obligations

We may contact you by email, phone, or other permitted communication methods for these purposes.

BUSINESS Transfer

We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, another business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.


SECURITY

We are committed to ensuring that your information is secure. We have implemented reasonable physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

COOKIES AND TRACKING TECHNOLOGIES

Cookies are small data files placed on your device that help analyze web traffic and improve your browsing experience.

We use cookies to:

  • Analyze website traffic and user behavior

  • Customize website functionality based on user preferences

  • Improve overall website performance and usability

Cookies do not give us access to your computer or personal information beyond what you choose to share.

You may choose to accept or decline cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the Site.

LINKS TO THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. Once you leave our Site, we do not have control over those websites and are not responsible for the protection or privacy of any information you provide to third parties. You should review the privacy policies of any external websites you visit.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict or manage the use of your personal information in the following ways:

  • You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails

  • We do not sell, rent, or lease your personal information to third parties without your consent, except where required by law

You may request access to, correction of, or deletion of your personal information by contacting us at:

care@getbalans.com

If you believe any information we hold about you is incorrect or incomplete, please contact us promptly, and we will take reasonable steps to correct it.